Words with Wine

Golden Ticket Giveaway

Terms and Conditions

1. The Promoter

This promotion is organised and run by Words with Wine Limited (the “Promoter”). Registered address: 33 Rubislaw Den South, Aberdeen, Grampian, Scotland, AB15 4BD. Company number: SC687593. By participating in this promotion, all entrants agree to be bound by these Terms and Conditions in full.

2. Eligibility

The promotion is open to UK residents aged 18 years or over only, excluding:

•       Employees of the Promoter and any members of their immediate household or family;

•       Anyone directly involved in administering or supplying this promotion; and

•       Any person who has previously won this Prize.

For these purposes, “UK resident” means a person who is ordinarily resident in England, Scotland, Wales, or Northern Ireland. Proof of eligibility may be requested by the Promoter at any time.

3. Promotion Period

The promotion opens on 1 April 2026 at 00:001 GMT and closes at 23:59 GMT on 30 April 2026 (the “Promotion Period”). Any Golden Tickets included in orders dispatched after this date will be void and confer no entitlement to a Prize. The Promoter reserves the right to extend the closing date with reasonable notice posted on its website.

4. How to Enter

Purchase method: One (1) Golden Ticket will be randomly inserted into a customer order dispatched during the Promotion Period. The customer who receives the Golden Ticket will be eligible to claim the Prize, subject to verification and these Terms and Conditions.

 

No-purchase entry: To enter without making a purchase, send a stamped addressed envelope to 33 Rubislaw Den South, Aberdeen, Grampian, Scotland, AB15 4BD including your full name, address, and email address. One Golden Ticket equivalent entry will be submitted on your behalf per valid postal request received before 23 April 2026.

 

Only one (1) Prize is available. Once the Prize has been successfully claimed, the promotion is closed and no further Golden Tickets will be issued.

5. The Prize

One winner will receive the following (together, the “Prize”):

•       Return flights for two (2) people departing from London (Heathrow or Gatwick), Manchester, or Edinburgh to a designated airport serving the Casa Valdo estate in Italy — specific airports to be confirmed based on availability;

•       Two (2) nights’ accommodation at Casa Valdo country house, Italy, on a bed and breakfast basis;

•       Private return transfers between the arrival airport and Casa Valdo;

•       A guided tour of the Casa Valdo winery;

•       A wine tasting session featuring a selection of Casa Valdo wines; and

•       A traditional Italian dinner for two at or near Casa Valdo.

 

No cash alternative will be offered. The Prize is non-transferable, non-refundable, and may not be sold or auctioned.

6. Prize Conditions

The following conditions apply to the Prize:

•       Travel must be completed by 31 December 2027. No extensions will be granted except at the Promoter’s sole discretion.

•       Travel dates are subject to availability and must be agreed with the Promoter in writing at least 8 weeks in advance of travel.

•       Flights will be economy class, booked by the Promoter on the winner’s behalf. No cash equivalent will be given in lieu of flights.

•       The winner and their guest must hold valid passports and are solely responsible for obtaining any visas, ETIAS authorisation, or other travel documentation required to enter Italy.

•       Travel insurance is not included in the Prize. The Promoter strongly recommends the winner arranges appropriate cover prior to travel. Failure to do so is at the winner’s own risk.

•       The following costs are not included in the Prize: travel to/from the UK departure airport, tips, meals and beverages beyond those specified, personal expenditure, and other incidental costs.

•       The Promoter reserves the right to substitute any element of the Prize with an alternative of equal or greater value if the original element becomes unavailable.

7. Winner Selection and Notification

The Golden Ticket will be randomly selected and inserted into a customer order during the Promotion Period. The recipient of that order will be the winner (the “Winner”), subject to eligibility verification.

 

The Promoter will contact the Winner using the details provided at the time of purchase (or, for postal entrants, the details included in their entry). Three attempts to make contact will be made within 14 days of the Golden Ticket being dispatched. If the Winner cannot be contacted or fails to claim the Prize within 28 days of the first contact attempt, the Promoter reserves the right to re-draw or withdraw the Prize.

 

The Promoter’s decision in all matters relating to the promotion is final and binding. No correspondence will be entered into.

8. Claiming the Prize

To claim the Prize, the Winner must:

•       Return the original physical Golden Ticket to the Promoter as proof of entitlement;

•       Provide valid proof of identity (e.g. UK passport or photo driving licence); and

•       Confirm written acceptance of the Prize within 28 days of being notified.

Failure to comply with any of these requirements may result in forfeiture of the Prize.

9. Data Protection and Privacy

The Promoter will process personal data collected in connection with this promotion in accordance with its Privacy Policy (available at Words With Wine) and in compliance with the UK GDPR and the Data Protection Act 2018.

 

Personal data will be used solely to administer the promotion and fulfil the Prize, including sharing with third-party suppliers (such as airlines, accommodation providers, and transfer operators) where necessary. Participants may exercise their data protection rights by contacting info@wordswithwine.com.

10. Publicity

The Winner agrees to participate in reasonable publicity activity requested by the Promoter, including the use of their first name and general location (e.g. county) in promotional materials. No further personal details will be published without prior written consent.

 

Winners who do not wish to participate in publicity must notify the Promoter in writing within 14 days of being notified as the Winner.

11. Limitation of Liability

To the fullest extent permitted by applicable law, the Promoter accepts no liability for:

•       Any loss, damage, or disappointment suffered by any entrant in connection with entering the promotion or accepting the Prize;

•       Technical failures, lost, delayed, or misdirected entries;

•       Any cancellation, delay, or modification of flights, accommodation, or other Prize elements due to circumstances beyond the Promoter’s reasonable control; or

•       Any act or omission of a third-party supplier forming part of the Prize.

Nothing in these Terms and Conditions excludes liability for death or personal injury caused by the Promoter’s negligence, or for fraud or fraudulent misrepresentation.

12. General

The Promoter reserves the right to cancel, suspend, or amend this promotion at any time where circumstances outside its reasonable control make this unavoidable, with as much notice as is reasonably practicable.

 

These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising in connection with this promotion shall be subject to the exclusive jurisdiction of the courts of England and Wales.

 

These Terms and Conditions do not affect your statutory rights as a consumer.